Name: Ashur Sada                                      

Position: Help Desk  

Field:  Business and Communications  

What is your Educational Background? (i.e. Degree, Diploma, Certificate, etc.)

B.A Business and Society      
A+ Computer Technician                           
ClientLogic World Class Tech. Support        

Are there any Special Certifications/Licenses Required?  If so, please describe them

ClientLogic World Class Tech. Support             

What are the Day-to-Day Responsibilities in your Position?

PDA and Blackberry troubleshooting and support for T-Mobile     

What is the Work Environment for an Entry Level Position? (i.e. Clientele type, Working Space, etc.)

Call center, with training provided            
             

What is the Highest Position you can reach in this Field and Describe it’s Work Environment?

Coach or mentor                                                 
             

What is the Most Valuable Thing you have learned in your Career?

Customer service and communication                                                                                     

World class technical troubleshooting